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CXone Expert Clone Site 138

Accessing OneForce

Description 

Refer to the section below on how to access OneForce if you are a registered user. 

Step 1: 

Access the OneForce website via Chrome Browser. 
Website: https://mercermarketplace.lightning.force.com/ 

Step 2: 

Single Sign On 
Enter your corporate email address if requested (generally first name-last name@mercer.com) then click Next

Step 3: 

For Five9 Softphone assistance refer to: 

Five9 Softphone Application User Guide (Multi LOB) 

 

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