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CXone Expert Clone Site 138

Select Contributions

To maintain access control over sensitive, proprietary or departmental documentation, assign roles as follows:

  • Make sure your pages are NOT set to public. (They can be semi-public, semi-private or private.)
  • In the control panel, assign the user role of Viewer to your pro members. 
  • Assign higher-level roles (such as Editor or Admin) to a few select site editors and administrators only. 
  • Create your contributor groups (by section, department, etc.).
  • Assign the group role Viewer to your groups.
  • Grant appropriate group permission on the pages or sections as needed.
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