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CXone Expert Clone Site 138

Expert Overview

Introduction to Expert

A good place to start any demo is with a little overview of exactly what Expert is and what it can be used for. Expert is a fully independent, stand-alone platform that handles all the hosting and site structure for knowledge content. There are no dependencies for Expert, so deployments can be very quick and easy. 

This Demo Site

This demo site was built using generic content geared toward common industry verticals and built to showcase the features we cover in most demo calls. While there are always outliers, this site should serve as a tool for SEs to use for most of their demo calls without having to do any custom work or building. 

Branding

This demo environment is very out-of-the box, with just a little but of styling for a few elements. You can show other customer examples such as Whirplool or Faro to show how clients can brand the site to match the rest of their web properties. 

Expert is fully responsive out of the box, so the site is ready to use across browsers and devices without any additional customization. 

SEO 

SEO, or Search Engine Optimization, is a very important topic for prospects who will be deploying content to a publicly available site. Expert is great at optimizing content to make it very easy for search engines to find and index the content, making it easy for our clients customers to find help content easily and efficiently. 

Expert's SEO capabilities allow our clients to meet their customers at the digital doorstep with comprehensive, authoritative content that our clients control. 

NOTE: Make sure the prospective client is considering a public deployment of their Expert site before covering SEO. If the site is going to be internal only or private, search engines will not index the site and SEO is not applicable.  

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